Question 1

Do you offer free shipping?

Accepted Answer

Yes! We offer free EU shipping on orders over €50.

Question 2

How long does shipping take?

Accepted Answer

Orders are usually delivered in 1–3 business days within the Netherlands , and within 3–7 business days within the EU and USA.

Question 3

Can I return or exchange an item?

Accepted Answer

Yes, returns and exchanges are accepted within 14 days of delivery.

Question 4

Is exchange free in the Netherlands?

Accepted Answer

Yes! We offer free exchanges for orders within the Netherlands.

Question 5

Are your products sustainable?

Accepted Answer

Absolutely. Each piece is made from deadstock or upcycled fabrics, carefully produced to minimize waste and environmental impact.

Question 6

Where are Vintemod products made?

Accepted Answer

All items are handmade in our atelier in Istanbul, combining quality craftsmanship with sustainable materials.

Question 7

How can I contact you?

Accepted Answer

You can reach us anytime at contact@vintemod.nl ()and will be answered between 09.00-18.00 weekdays. Also from our customer service page: https://www.vintemod.nl/customer (https://www.vintemod.nl/customer)

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